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It’s always a good idea to regularly update your computer and web browser. Manufacturers often release security updates so check with your software provider for the latest updates.
You may receive emails that look like they've come from Firstplus. These may ask you to disclose details about your account or other personal details (some emails may even promise a windfall or lottery win if you do respond). DO NOT REPLY TO THESE EMAILS. In fact, as a general rule:
never disclose your account or personal details in an email.
how to spot a scam email
The easiest way to tell the difference between a genuine Firstplus email and a fraudulent one is quite straightforward. We will never ask you to disclose your personal details in an email (e.g. your account number). If we do require any personal account details, we will always contact you by phone.
why we might email you
Firstplus may use your email address for marketing purposes to tell you about new products or new offers. But we will never ask you to send your personal details by email.
If you have any concerns about an email you've received from Firstplus please contact us.
To find out more, the following websites provide useful information about fraud online:
www.getsafeonline.org
www.banksafeonline.org.uk